Privacy Policy

Privacy, Cookies and Terms & Conditions

Progressive Ideas is fully committed to respecting the privacy of visitors to our website.

To be fully transparent, this privacy statement sets out the type of personal information we may collect and hold and how it may be used.  Any personal information given to us will be treated with care and will be processed lawfully and fairly in accordance with the Data Protection Acts 1998 & 2003, and the General Data Protection Regulation 25th May 2018 and the subsequent Data Protection Act.  When you share your information with us, Progressive Ideas as the Data Controller is responsible for processing your data and keeping it secure.  If you have any questions, please call telephone 07584 411 980 or email info@progressiveideas.co.uk .

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are and what we do

We are a social enterprise providing consultancy, expertise, training, innovation, advice and support.

We only collect information about you to carry out our core business and ancillary activities.

Information you give to us or we collect about you

This is information about you that you give us by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register with us to enter our database, subscribe to our services, attend our events, or social media functions.

The information you give us or we collect about you may include your name, address, demographic information such as address, postcode, private and corporate e-mail address and phone number and relevant affiliations, responses to our emails, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.

When collecting contact information, a clear onwards communication statement is used.  You will be given the opportunity to opt in or out of communications as per data protection regulations, and are given a telephone number, address or email to get in touch for further information, to change how you hear from us or to change how their information is processed.

Information we obtain from other sources

This is information we obtain about you from other sources such as LinkedIn, corporate websites, your business card, personal recommendations, and any relevant social media sites.

We use information held about you in the following ways:

To carry out our obligations arising from any contracts we intend to enter into or have entered into between you and us and to provide you with the information and services that you request from us or we think will be of interest to you because it is relevant to your area of work, interests or to your organisation in relation to animal and human welfare.

To provide you with information about other services we offer that are similar to those that you have already purchased, been provided with or enquired about.

Our legal basis for the processing of personal data is our legitimate business interests, described in below, although we will also rely on contract, legal obligation and consent for specific uses of data.

We will rely on contract if we are negotiating or have entered into an agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.

We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required.

Our legitimate business interests

Our legitimate interests in collecting and retaining your personal data are:

To deliver our consultancy services we need to contact people, through various routes such as email, phone, social media and other relevant notifications

Consent

Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

Other uses we will make of your data:

  • Use of our website;
    • To notify you about changes to our service;
    • To ensure that content from our site is presented in the most effective manner for you and for your computer.

We will use this information:
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• To allow you to participate in interactive features of our service, when you choose to do so;
• As part of our efforts to keep our site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision-making process.

Information sharing and disclosure

We do not rent, sell or share personal information about you with other people or non-affiliate companies except to provide products or services you’ve requested, when we have your permission.
We will use reasonable efforts to ensure that your personal data is not disclosed to regional/national/international institutions and authorities, unless required by law or other regulations.

 To undertake our work, we do share personal information with selected third parties including:
•Clients, business partners, suppliers and sub-contractors for the performance and compliance obligations of any contract we enter into with them or you;
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, or safety of Progressive Ideas our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The lawful basis for the third-party processing will include:

  • Their own legitimate business interests in processing your personal data, in most cases to fulfil their internal resourcing needs;
    • Satisfaction of their contractual obligations to us as our data processor;
    • For the purpose of a contract in place or in contemplation;
    • To fulfil their legal obligations.

Where we store and process your personal data

All information you provide to us is stored on our secure servers and securely with a cloud provider.

Retention of your data

We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention notice and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We do the following to try to ensure our data is accurate:

  • Prior to making an introduction we check that we have accurate information about you
    • We keep in touch with you so you can let us know of changes to your personal data

Online – analytics

We want our website to be as user-friendly as possible.  To help us understand how well the website is working, and how we can improve it, we use third-party analytics tools such as Google Analytics

Analytics tools help us collect information about how people in general use our websites.  For instance, it helps us monitor how many people visit each page, how long people stay on each page, which search engines people use to find our website and which links are clicked on.  These cookies do not collect or store personal information about you. Analytics data cannot be used to identify you, or to tell us what you did on our website. It is completely anonymous

Your rights

You have the right to ask us not to process your personal data for marketing purposes.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Act 1998 and the GDPR give you the right to access information held about you.

We also encourage you to contact us to ensure your data is accurate and complete.

Your right of access can be exercised in accordance with the Act.

Changes to our privacy notice

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.